I prefer to call when I have questions but to use online chat is also helpful. I have already purchased goods on-line from other companies but was scared to buy drugs. Who knows what they can put in the parcel? When my package arrived I could not understand ...

“This is my second time that I used Levitra. It is ok medication able to solve my erection problems. It worked me up as with other similar drugs I was lost.”

The BBC looks at what the government's 10-year NHS plan could mean in practice.

As the BBC names a beautician who gave illegal jabs, two victims share their story.

A digital imaging service has reduced waiting times for patients with suspected skin cancers.

But nurses, doctors and health experts say that more funding and extra staff are needed to make it a reality.