I prefer to call when I have questions but to use online chat is also helpful. I have already purchased goods on-line from other companies but was scared to buy drugs. Who knows what they can put in the parcel? When my package arrived I could not understand ...

Why I must buy expensive pills while I can get generics on line with delivery to my place and for considerably lower price. I am ready to accept the situation that customer support sometimes can be dull when I want to trace my order.

Move comes despite opposition from union, with ministers saying NHS needs to embrace digital tech.

It follows criticism that the body which determines whether doctors are fit to practise in the UK was being too lenient.

Crisps, sweets, chocolate and fizzy drinks will be covered by restrictions starting in England.

Catriona MacPhee worked in a Highland care home for seven weeks as part of BBC Disclosure investigation.